This policy explains what information Pinnacle Academy collects through this website, why, and how it is handled. It applies to the website only. Records held by the school for enrolled students are governed by the school's separate records policy and by CBSE norms.
What we collect
- Enquiry details: the name, phone number, email, student's grade, and message you enter in an enquiry or admissions form.
- Basic usage data: standard server logs such as page visited, date, and device type, used to keep the site working.
How we use it
- To respond to your enquiry and, where relevant, to guide you through admissions.
- To keep the website secure and to understand which pages are useful.
We do not sell your information. We do not send marketing unrelated to your enquiry.
Sharing
Information is seen by the school staff who handle admissions and office administration. It may be processed by service providers that host the website or email, under agreements that require them to protect it. We disclose information when the law requires it.
Retention
Enquiry information is kept for up to two years, then deleted, unless the student enrols, in which case it moves to the student record.
Your choices
You may ask what enquiry information we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] and we will respond within a reasonable period.
Cookies
This site uses only the cookies needed for the site to function. It does not use advertising cookies.
Changes
We may update this policy. The current version is the one published on this page.
This document is a template, not legal advice. Have it reviewed before relying on it.